Shipping & Returns
SHIPPING
Free standard Priority shipping in the US (Limited time). Orders take 2-5 business days to arrive after the order is processed. Most orders take 24 - 48 hours to process. We also offer Express shipping within the US for $25.
International shipping cost are :
Priority mail $25 (6-10 business days)
Express mail $45 (3-5 business days)
Please note that we are not shipping to an APO/FPO/DPO address.
RETURNS & EXCHANGES
We believe in excellent customer service and that no purchase is final until you are completely satisfied. We are confident that our bracelets will exceed your expectations and stand behind our products with a 14-day no risk money back guarantee.
Returned products must include the original packaging and tags and must be in the same condition as when it was received. The customer is responsible for return and exchange shipping. All refunds will be credited to the original method of payment. Please note that we cannot refund the shipping cost for international orders and express shipping. Exchanges will be processed within two business days after the item was received.
ONZE ROCKZ reserves the right to reject returns sent or communicated beyond the return period limit, or items that are not in the same condition in which they were received.
Taxes and Duties
Prices displayed on the website are exclusive of taxes. When you proceed to purchase your order, sales tax will be calculated on the total merchandise value (where it applies).
Please keep in mind that taxes and duties may apply for shipments outside the US.